Tuesday, 31 January 2012
Is there a shop that you avoid going in because the staff are clearly disinterested or just plain rude?
I just think the whole bad customer service issue is wrapped up with manners. Plain, simple manners. That's all - it's not rocket science! It's not about wanting your customer to enjoy the experience of shopping with you, it's just about good old fashioned manners.
Now don't get me wrong - I want to provide good customer service because I know that it leads to referrals and more work for my business but shouldn't it just come naturally? Shouldn't we all have a sense of niceness instilled within us that we shouldn't have to be taught about good customer service we should just give it as a matter of course.
Which leads me on to an even bigger topic. Wait for it my friends - respect! So do you think that if you're respectful then with that comes manners and with that comes good customer service?
Respect doesn't come with age or experience or money. It is something you earn. It's not an automatic entitlement and I think that there are some people that need to learn this as a valuable lesson. As my old boss many years ago used to say "Behaviour breeds behaviour" and by crikey she was right.
So I think what I'm saying is that if we all learned to be a bit more respectful of one another then good customer service would come naturally.
What do you think? I'd love to know your thoughts on this. Am I ranting about a non issue or do you genuinely feel that the world is lacking a bit of respect/manners/customer service?
As you ponder on this I'm off to sort out Party Boxes, a job that I love very very much and I always aim to give the best customer service possible!!! I look forward to hearing from you and if you want to celebrate respect and customer service then you know where you will get a fantastic party box!!
Keep smiling my friends
Friday, 27 January 2012
Anyway, try your hand at my 90s pop quiz. If you email me your answers firstname.lastname@example.org then you'll get a 10% discount code for your next purchase at Life's A Celebration
1. Who sang “All for Love”?
a. Sting, Bryan Adams and Elton John
b. Sting, Bryan Adams and Bryan Ferry
c. Sting, Bryan Adams and Rod Stewart
2. What superstar timidly told Madonna that her show was "neat," in In Bed With Madonna?
a. Kevin Costner
b. Brad Pitt
c. Christian Slater
3. What singer spiced up the release of her solo CD Look at Me with a "five continents in seven days" promo tour?
a. Mel C
b. Victoria Beckham
c. Geri Halliwell
4. Who were “feeling it in their fingers and feeling it in their toes” in 1994?
a. Colour Me Badd
b. Take That
c. Wet Wet Wet
5. Which diva suffered a slap in the face at how quickly she was replaced?
a. Alanis Morrisette
b. Shania Twain
c. Celine Dion
6. Who were a million different people from one day to the next in 1997?
a. The Verve
7. What was the name of The Spice Girls 1st No. 1?
8 Who had a hit in 1999 with the song My Love Is Your Love?
a. Mariah Carey
b. Whitney Houston
c. Britney Spears
9 Who provided the vocals for Santana’s hit song Smooth
a. Rob Thomas
b Rob Thompson
c. Rob Sanderson
11 Who had a hit with Mmmm Mmmm Mmmm Mmmm
a. Crash Test Dummies
b. The Counting Crows
c. Hootie and the Blowfish
Well I hope you enjoyed my little quiz! If you think you know the answers email me email@example.com and just for entering I'll send you a 10% discount code for your next purchase from www.lifesacelebration.co.uk
Don't forget that we have milestone parties, baby showers, kids parties and so much more!
Enjoy your Friday and keep smiling my friends.
Wednesday, 25 January 2012
Last year when she turned 6 and I asked her what she wanted for a party all she would say was "A musical statues party" and I thought "I can do that". It was then that I realised that organising a kids party can sometime be a bit of a headache and that was nobody out there offering a complete party in a box to help save busy parents time and money!
So I set about putting together some kids party boxes to see what people (especially children) thought. These prototype boxes were so well received that I set about setting up the business. I was so surprised at the reaction that the party boxes had and the range has expanded quite dramatically since the business was launched.
We now have all kinds of parties from children's birthdays to young people's sleepovers to milestone birthdays to baby showers to pre wedding party boxes. All of my party boxes follow the same simple concept. Everything you need to celebrate is in the party box; tableware, decorations, games, prizes, party bags (for our kids & milestone party boxes), music and loads loads more. All you need to do is tell me how many guests you have coming and I do the rest. When the box arrives, just open it up and enjoy the party!
If you also have something specific then get in touch! I love creating new parties and have lots of ideas. Coming soon our Jubilee Party Boxes and Olympic Party Boxes!
I am absolutely amazed and if I'm honest really proud of how far I've managed to take the business in less than a year. From what began as a germ of an idea a year ago is now a full e-commerce business with regular customers, a full product range and a marketing strategy!
There's no denying that it's not always been plain sailing but I've met some great people along the way; some of whom I would consider to be friends for life!
So I have my daughter to thank for all of the amazing things that have happened in my life over the last year! (and making me the happiest lady ever!) If you ever want to chat about my party boxes please get in touch! firstname.lastname@example.org
Keep smiling my friends.
Monday, 23 January 2012
Liz is also a great tweeter and you can find her at @lyzzybee_libro Pop across and say hello to her! I can guarantee she will say hello back and you will find her tweets interesting and very friendly! You can also email her on email@example.com
Well I hope you've enjoyed today's "A Guest on Monday" and both me and Liz look forward to chatting with you soon. Don't forget about our fabulous party boxes if you've got a celebration coming up!
Keep smiling my friends
Friday, 20 January 2012
In order to celebrate today's special offer of a party box for 10 children for only £60 (plus p&p) here's some instructions on how to make a treasure map with the kids. These are included as standard in our kids party boxes as part of the craft kits. As it involves cold coffee and hairdryers some parents choose to leave this until a rainy day after the party. Don't panic though as part of our party boxes the children all get at least two things to make and decorate as well as the instructions on the treasure map.
All you'll need cold coffee or tea (about 1/2 cup), piece of white paper, a hairdryer, a little imagination and some markers.
4. Pour cold coffee or tea over the paper. Swoosh around with your hands to make sure it covers everything.
9. Get some markers and draw your map. There should be a big X in the middle, a dotted line trail that winds around and maybe a title that says "Treasure Island" and a North, South, East, West arrow in the corner.
Wednesday, 18 January 2012
|All the supplies to play the games|
|Quality party prizes|
|Decorations and tableware|
|Things for the children to make and do|
With our party boxes I would recommend that you play all the games (with the exception of the treasure hunt!) and then let the children eat their lunch. When the children are eating get another parent to hide the gold coins for the treasure hunt. Once they've eaten let them do the treasure hunt whilst you clear the table but leave the tablecloths on so that it keeps everything tidy for the craft activities. Once all the gold coins have been found the table will be cleared of food debris and you're ready to get the kids to sit down and make and do! I also pop in the party boxes instructions on how to make a treasure map. However I always exercise caution with this as it requires cold coffee and a hairdrier! Some parents prefer to hold onto and use on a rainy day.
|Party bags for everybody to take home|
Friday, 13 January 2012
As you know we’re celebrating all things new here at www.lifesacelebration.co.uk and as such there’s 20% off our Baby Shower party boxes throughout the whole month of January. To celebrate our baby showers I thought I would provide you with a couple of recipe ideas for light finger food that you might like to use for your next baby shower (or any other kind of party really!).
Our baby shower party boxes contain everything you need for a super baby shower. They are designed to save you time and money. In fact I spent a lot of time yesterday researching how much my baby shower party box for 10 people would cost you if you went out and bought it all separately. I stopped counting at £93 and I hadn’t even factored in all the things that are contained in my box (I also include some recipe ideas and ‘Mocktail’ recipes). I had to go to 3 different online retailers and various shops. Just researching it took me all afternoon. I wouldn’t like to think how much time it would take to actually plan a baby shower! So why not make you life easy and just swing by my website, tell me how many guests you have coming and I’ll do the rest. Everything you need is included from tableware to decorations to music, to games to prizes to recipe ideas and loads more!
Anyway here are the recipes for you to enjoy. These, and many more, come as standard in my baby shower party box.
Halloumi and Bacon rolls
You will need; 250g block halloumi cheese, 10 rashers pancetta or smoked streaky bacon, 1 tbsp chopped chives.
Heat oven to 200C/fan 180C/gas 6. Cut the halloumi cheese into 20 sticks, stretch each rasher of pancetta with the back of a knife, then cut in half. Season the pancetta with just black pepper, then sprinkle with the chopped chives.2. Roll the pancetta around the halloumi in a spiral and arrange on a baking sheet. Bake for 10-12 mins or until the pancetta is brown and beginning to crisp.
Easy cheese & onion slice
You will need; 600g baking potatoes (peeled and chopped into chunks), 300g mature cheddar (200g grated, 100g cubed), pinch cayenne pepper, large bunch spring onions (finely sliced), 1 egg (beaten), 500g pack all-butter puff pastry, jar caramelised red onions (to serve)
Heat oven to 220C/200C fan/gas 7. Boil potatoes for 15 mins until tender, then drain well and smash a little. Cool slightly.Mix the cheese, cayenne and onions with the smashed potatoes and stir to make a mouldable filling. Roll out the pastry to a rectangle about 25 x 35cm. Carefully lift onto a baking sheet and brush all over with beaten egg.Press the cheese mix along one of the long sides of the pastry, leaving 2cm pastry free on one side for sealing, and half of the pastry empty on the other side for folding over later. Fold the pastry over the filling and press the edges together, before trimming with a knife and sealing well by pressing the edges with a fork.Brush with egg and bake for 30 mins. Cool, then slice and serve with caramelised red onions. Can be made 1 day ahead.
Hope you enjoy these recipes. Let me know if you try them and how you get on. If your friend is pregnant and you want to throw her the most perfect baby shower then get in touch. I guarantee our baby shower party boxes will save you time and money!
Keep smiling my friends.
Wednesday, 11 January 2012
Monday, 9 January 2012
Here's what she had to say,
I sell a lot of gifts for Baby Showers! Showers started off as an American idea but have become so popular here in the last couple of years! The Gift Sets/Baskets & Nappy Cakes I sell all came beautifully packaged and are my top sellers.
Well I hope you've enjoyed our 'A Guest on Monday'. If you would like to feature on here please email me on firstname.lastname@example.org I look forward to speaking with you soon.